Hi Prounicorn,
Thanks for bringing this up. We've sent you a private message regarding this issue so we can further assist you.
Looking forward to your reply.
Regards,
^Ron
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Re: ##### VAIO Tap 11 Update problem about keyboard receiver firmware!!! #####
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Re: ##### VAIO Tap 11 Update problem about keyboard receiver firmware!!! #####
i would like to report another bug of the keyboard receiver firmware v1.89
besides keyboard responding stop problem, the edge swipe function of touchpad also stops.
before this version of firmware, i can swipe in from the left edge to open the switcher or recent app.
and swipe in from the right edge to open the notification center.
now the function seems disabled.
please fix it also. tks
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Re: OneTime password
Dude, I'm in the same situation. But my case is a little different, maybe. I live in Brazil and my father bought his VAIO long ago in the US, the fact is I need the BIOS password in order to start android development, activate VT-x, but I just don't have access to the BIOS of the computer. Someone help please!
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Sony Vaio VPCEB3L1E - HDMI port is not working
Hello,
I recently formatted my Sony Vaio and now is not working anymore the HDMI port. I believe it is a problem of drivers. I have never changed anything since I bought it, so the hardware is like brend-new.
Can someone give me some clue? or give me the link of the drivers?
Thank you in advance,
Regards
Riccardo
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Upgrading VAIO Z Series Model VPCZ21AGX
Looking to upgrade RAM and SSD Drive on VPCZ21AGX - I understand there should not be any issue with upgrading the SSD Drive, however I cannot find compatible RAM for this model bought in December 2011. Help? Suggestions?
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Re: OneTime password
Hi Ketetinha,
Welcome to Sony Community
Resetting or removing a forgotten BIOS password on the notebook computer can only be successfully performed by a service technician.Please call us and speak directly to a Sony® support representative for further assistance. A resolution for this issue is available, but for security purposes, this resolution can only be provided by a support representative.
For further assistance regarding your concern, please contact the Sony offices/Sony representative offices nearest to your place of residence in Asia Pacific region http://www.sony-asia.com/countryselector.html?hpid=countryselector:AsiaPacific. Due to proximity, they are in a better position to respond to your questions or concerns.
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: Sony Vaio VPCEB3L1E - HDMI port is not working
Hi Riccardo,
Welcome to Sony Community!
How did you format your laptop? Was the HDMI port working before you format it? What is the current operating system installed? Since the VPCEB3L1E is a non-US model, you may visit the link below to look for the compatible driver.
https://www.sony.co.uk/electronics/support/laptop-pc-vpc-series/vpceb3l1e
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: Sony Vaio VPCEB3L1E - HDMI port is not working
I currently have Microsoft 7 Ultimate. Yes, it was working perfectly before the formatting.
Thanks for your answer, I hope to solve this problem soon.
Regards,
Riccardo
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Re: Recovery Disc Copy
I get a blank page on the links, i think they would help me with my problem,
have they changed?
thanks
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SVF15N17CXB Recovery Image
HellO i have this Lapotp SVF15N17CXB with Windows 8. The problem is the hard drive is torally crashed. I will buy another hard drive is not a problem that. I use it uses the hard drive wd10s21x. The problem is I don’t have any recovery image. Anyone know where can I obtain the recovery Image for the wd10s21x?
Thank you
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BIOS update utility installation problem
Hi,
Sony Vaio posted an update for the bios regarding overheating issues back in 2010. I want to install the update but it won't run on windows 10. Any solution?
https://esupport.sony.com/US/p/swu-download.pl?upd_id=6143&SMB=YES
Thank you,
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RAM
Hi there!
What maximum size of RAM can I use with this laptop? Should it be sinchronized?
Thanks for answers!
VGN-Z570N Win10
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Re: Sony Vaio VPCEB3L1E - HDMI port is not working
Hi Riccardo,
If the issue happened after you format the system then it could be a compatibility issue. You may go to the website that I've provided to look for a driver for your HDMI port under Windows 7 operating system. And also, install all the updates for your laptop.
We have limited information about this model so we strongly suggest visiting the link below for further assistance.
https://www.sony.co.uk/electronics/support/laptop-pc-vpc-series/vpceb3l1e
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: Upgrading VAIO Z Series Model VPCZ21AGX
Hi JAYKIL,
Welcome to Sony Community!
You may check the availability of the parts that you need at https://esupport.sony.com/US/p/model-accessories.pl?mdl=VPCZ21AGX
For further assistance regarding your product, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/. Regards, Jen
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: RAM
Hi GerOl,
Welcome to Sony Community!
The maximum RAM that you can use on this laptop is 4GB. Here is the link for the complete specifications of this unit.
https://docs.sony.com/release//SPECS/VGNZ570NB_mksp.pdf
If you have other concerns, we highly recommend visiting our Sony Global Web site for information on contacting the Sony Support Center in your region at http://www.sony.net/SonyInfo/Support/ to assist you with this issue.
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: BIOS update utility installation problem
Hi Aibenzal,
Welcome to Sony Community!
Please provide us the exact model number of your laptop so we could check the update and check why it's not installing on your laptop running Windows 10.
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: SVF15N17CXB Recovery Image
Hi Field3d,
Welcome to Sony Community!
Please refer to the link below to purchase the VAIO Recovery Media for your laptop. https://sony.encompass.com/model/SONSVF15N17CXB
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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Re: SVF15N17CXB Recovery Image
Thank you
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Sony Vaio SVE1513 BiOS update bricks laptop - "No Operating System Found" message
Had updated the original Sony Vaio from Windows 9.1 to Windows 10 few weeks back.
Recently updated the HDD to an SSD and was advised to do a BIOS update.
Found BIOS from Sony support website - file name - EP0000325127.exe
Update worked fine till the BIOS update reacehd 99% - then Laptop suddenly powered off. Since then, turning on the Laptop shows error message right after the "VAIO" screen -
error message says
"No Operating System Found"
Seems BIOS update got screwed up.
Have tried "Assist" button, tried F2, F10 etc
all key press shows another line of "No Operating System Found"
Need help on how to flash BIOS without Exe file - maybe from a USB bootable drive?
Please advice ...
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Re: Recovery Disc Copy
Hi MSGTSNOD,
Welcome to Sony Community!
We apologize for the inconvenience. What is the model name of your laptop? Are you trying to create a Recovery Media via USB or disc?
Regards,
Jen
Answered your question? Glad I could help! Please Click the "Accept as Solution" button below.
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